Data Protection Policy
Introduction
Protecting your personal data is a top priority for Billy Erb. We treat your information with the utmost care, in compliance with Swiss data protection laws, in particular the Federal Data Protection Act (DPA). This policy explains how we collect, use and protect your data.
Collected data
We collect your personal data in the following cases:
– When you fill in a contact or registration form.
– When you place an order.
– When you browse our site (via cookies).
Data collected may include :
– Your first and last name.
– Your e-mail address.
– Your order information (products, amount, date of purchase).
– Browsing data (IP address, browser type, etc.).
Purposes of processing
We use your data for the following purposes:
1. Communication: Answering your questions and requests via contact forms.
2. Order management: Process and deliver your orders.
3. Marketing: Send you information or promotional offers if you have consented.
4. Site improvement: Analyze browsing data to improve user experience.
Data sharing
Your personal data is strictly confidential and will not be sold to third parties. It may be shared with :
– Service providers: For hosting (Infomaniak) and secure payment processing.
– Legal authorities: In the event of legal obligation.
Data security
We use technical and organizational measures to protect your data against :
– Unauthorized access.
– Misuse.
– Loss or disclosure.
– Sensitive data (e.g. payments) are transmitted via secure connections (SSL).
Your rights
You have the following rights concerning your personal data:
– Right of access: Consult the data we hold about you.
– Right of rectification: request correction of inaccurate or incomplete data.
– Right to erasure: Request the deletion of your personal data, except in the event of a legal obligation to retain it.
– Right to object: Refuse the use of your data for marketing purposes or other specific processing.
To exercise your rights, please contact us at: info@billyerb.ch.
Cookies
Our site uses cookies to :
– Ensure its proper operation.
– Analyze traffic and improve content.
You can manage your cookie preferences in your browser settings.
Data retention
Your data will be kept for as long as is necessary to fulfill the above-mentioned purposes. It may be deleted on request, except in the case of legal obligations.
Policy changes
This data protection policy may be updated to reflect changes in our practices or current legislation. The online version is always the applicable version.
Contact
If you have any questions about data protection, please contact us:
E-mail : info@billyerb.ch